Frequently asked questions

Questions about installing the free editor

Questions about ColorMailer Photo Books products and orders

How do I install the ColorMailer Photo Books ?

ColorMailer Photo Books. A window will pop up asking you whether you would like to open the file or save it to your computer. Click “Open” to immediately start the installation of the Editor. You can also click “Save” to first save the file to your computer and then double click the file to start the installation.

It might be necessary to download the .NET Framework before the ColorMailer Photo Books. If so, this is done automatically. Downloading the .NET Framework may take several minutes, depending on your Internet connection. When the ColorMailer Photo Books is installed, a shortcut will appear on your desktop to start the program.

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What are the system requirements for my computer?

The ColorMailer Photo Books runs on Windows 95, Windows 98, Windows 2000, or Windows XP, and requires at least 256 MB of memory.

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What is the latest version of the editor?

The latest version of the ColorMailer Photo Books is 2.65

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How long does it take to install the Microsoft .NET Framework?

It may take some time to install the Microsoft .NET Framework. This is because your computer is submitted to a thorough system scan, so that no problems will arise while working with the ColorMailer Photo Books.

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Problems installing Microsoft .NET Framework?

Should you get a Windows error message like "Not enough disk space available" when installing Microsoft .NET Framework, the reason is a conflict with your version of Windows XP and not a lack of disk space. In such case, please unsinstall .NET Framework, uninstall the ColorMailer Photo Books software, then go to www.windowsupdate.com. Perform a full update of your system then please try again installing the ColorMailer Photo Books software.

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What is the Microsoft .NET Framework and why do I need it?

The .NET Framework is a new technology from Microsoft for Windows. It ensures safe and reliable communication between the ColorMailer Photo Books and the Internet.

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Is it always necessary to install the Microsoft .NET Framework?

If the .NET Framework has already been installed on your computer, there is no need to install it a second time. The ColorMailer Photo Books installation program checks whether the .NET Framework has been installed on your computer.

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Could I get a virus or spy ware on my computer by downloading the ColorMailer Photo Books editor?

The ColorMailer Photo Books software uses the .NET Framework by Microsoft. It is the latest technology to ensure safe and reliable communication over the Internet. It is therefore nearly impossible to get a virus or spy ware by downloading the ColorMailer Photo Books.

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What are the prices for the ColorMailer Photo Books products?

ColorMailer Photo Books.

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I have sent my album using the ColorMailer Photo Books. How do I place an order?

If you successfully sent the album you will receive an email with ordering instructions. By clicking the link in the email, you are directed to an online order completion form.

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Could I order more than one copy of the same album in one order?

Yes, simply indicate the desired number of copies when ordering.

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Is it possible to have copies of my product sent to different delivery addresses?

Yes, you can have copies of your album sent to different delivery addresses by entering the delivery addresses when ordering.

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What kind of paper is used for the albums?

ColorMailer Photo Books products are digitally printed onto high-quality stain stock which has a life expectancy of 80-120 years if stored in ideal conditions and not exposed to harsh or ultraviolet light for extended periods of time.

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What technology is used to print the products

The ColorMailer Photo Books products will be digitally printed on high quality production printers. The result is comparable with 4 colour offset.

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CreditCard charge description

The charge will appear on your credit card statement as Printservice.

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